West Midlands Ambulance Service University NHS Foundation Trust

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How to read these chartsEach measure uses its own NHS England standard

Against the national standards

Each measure is drawn against its own NHS England standard: 95% for A&E within four hours, 85% for urgent cancer treatment within sixty-two days and 99% for diagnostic tests within six weeks. The charts do not share a standard and the three cancer measures are never added together.

Care Quality Commission

What CQC currently says

CQC rates West Midlands Ambulance Service University NHS Foundation Trust Good overall. These are the judgements underneath it. They are separate judgements and CQC does not add them together.

The body as a whole

  • CaringOutstanding23 February 2024
  • EffectiveGood23 February 2024
  • ResponsiveGood23 February 2024
  • SafeGood23 February 2024
  • Well-ledGood23 February 2024

Services CQC has rated

Each service is rated on its own. Open one to read the five key questions underneath it.

  • Emergency and urgent careGood
    • CaringOutstanding23 February 2024
    • EffectiveRequires improvement23 February 2024
    • ResponsiveGood23 February 2024
    • SafeGood23 February 2024
    • Well-ledGood23 February 2024
  • Emergency operations centre (EOC)Outstanding
    • CaringGood23 February 2024
    • EffectiveOutstanding23 February 2024
    • ResponsiveGood23 February 2024
    • SafeGood23 February 2024
    • Well-ledOutstanding23 February 2024
  • Patient transport servicesGood
    • CaringGood22 August 2019
    • EffectiveGood22 August 2019
    • ResponsiveGood22 August 2019
    • SafeGood22 August 2019
    • Well-ledGood22 August 2019
  • ResilienceOutstanding
    • CaringInspected but not rated25 January 2017
    • EffectiveOutstanding25 January 2017
    • ResponsiveOutstanding25 January 2017
    • SafeGood25 January 2017
    • Well-ledOutstanding25 January 2017

Most recent judgement 23 February 2024. Read it on the CQC website

Monthly performance against national standards

NHS England publishes none of these six measures against this body

That is what we would expect of a body that commissions rather than treats, of a mental health or community trust with no accident and emergency department, and of any body outside England: all six are England-only and are published against the provider that delivers the service. It is not a figure we have failed to collect.

A&E Wait Times
95% standard
Waiting times (RTT)
92% standard
Diagnostic tests (DM01)
99% standard
Cancer diagnosis (FDS)
75% standard
Cancer (31-day)
96% standard
Cancer (62-day)
85% standard