Norfolk and Suffolk NHS Foundation Trust

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How to read these chartsEach measure uses its own NHS England standard

Against the national standards

Each measure is drawn against its own NHS England standard: 95% for A&E within four hours, 85% for urgent cancer treatment within sixty-two days and 99% for diagnostic tests within six weeks. The charts do not share a standard and the three cancer measures are never added together.

Care Quality Commission

What CQC currently says

CQC has not given Norfolk and Suffolk NHS Foundation Trust an overall rating. Under its single assessment framework it rates services and key questions rather than awarding one judgement for the whole body, so these are what it currently publishes. They are separate judgements and CQC does not add them together.

Services CQC has rated

Each service is rated on its own. Open one to read the five key questions underneath it.

  • Acute wards for adults of working age and psychiatric intensive care unitsRequires improvement
    • CaringRequires improvement24 February 2023
    • EffectiveRequires improvement24 February 2023
    • ResponsiveGood24 February 2023
    • SafeInadequate24 February 2023
    • Well-ledRequires improvement24 February 2023
  • Child and adolescent mental health wardsGood
    • CaringGood24 February 2023
    • EffectiveGood24 February 2023
    • ResponsiveGood24 February 2023
    • SafeGood24 February 2023
    • Well-ledGood24 February 2023
  • Community mental health services with learning disabilities or autismGood
    • CaringGood15 January 2020
    • EffectiveGood15 January 2020
    • ResponsiveRequires improvement15 January 2020
    • SafeGood15 January 2020
    • Well-ledGood15 January 2020
  • Community-based mental health services for adults of working ageRequires improvement
    • CaringGood24 February 2023
    • EffectiveGood24 February 2023
    • ResponsiveRequires improvement24 February 2023
    • SafeRequires improvement24 February 2023
    • Well-ledRequires improvement24 February 2023
  • Community-based mental health services for older peopleGood
    • CaringGood15 January 2020
    • EffectiveGood15 January 2020
    • ResponsiveGood15 January 2020
    • SafeGood15 January 2020
    • Well-ledGood15 January 2020
  • Forensic inpatient or secure wardsGood
    • CaringGood28 November 2018
    • EffectiveGood28 November 2018
    • ResponsiveGood28 November 2018
    • SafeRequires improvement28 November 2018
    • Well-ledGood28 November 2018
  • Long stay or rehabilitation mental health wards for working age adultsInsufficient evidence to rate
    • SafeRequires improvement24 February 2023
  • Mental health crisis services and health-based places of safetyRequires improvement
    • CaringGood24 February 2023
    • EffectiveRequires improvement24 February 2023
    • ResponsiveRequires improvement24 February 2023
    • SafeRequires improvement24 February 2023
    • Well-ledRequires improvement24 February 2023
  • Specialist community mental health services for children and young peopleRequires improvement
    • CaringGood28 April 2022
    • EffectiveRequires improvement28 April 2022
    • ResponsiveRequires improvement28 April 2022
    • SafeRequires improvement28 April 2022
    • Well-ledRequires improvement28 April 2022
  • Wards for older people with mental health problemsInsufficient evidence to rate
    • EffectiveGood24 February 2023
    • ResponsiveGood24 February 2023
    • SafeInadequate24 February 2023
  • Wards for people with a learning disability or autismGood
    • CaringGood28 April 2022
    • EffectiveGood28 April 2022
    • ResponsiveGood28 April 2022
    • SafeGood28 April 2022
    • Well-ledGood28 April 2022

Most recent judgement 18 May 2026.

Monthly performance against national standards

NHS England publishes none of these six measures against this body

That is what we would expect of a body that commissions rather than treats, of a mental health or community trust with no accident and emergency department, and of any body outside England: all six are England-only and are published against the provider that delivers the service. It is not a figure we have failed to collect.

A&E Wait Times
95% standard
Waiting times (RTT)
92% standard
Diagnostic tests (DM01)
99% standard
Cancer diagnosis (FDS)
75% standard
Cancer (31-day)
96% standard
Cancer (62-day)
85% standard